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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Beware. If super shuttle makes a mistake, don't even think of getting a refund. If you contact them, they say someone will call asap. Well no one called me, after they left me high and dry at the Las Vegas airport. Going to McCarran airport was fine. When I returned from my trip, I had a 300PM appointment for a ride back to my home. I waited until it was 430PM and my name suddenly disappeared from their digital display. I asked the ticket agent what was happening and she called the van operator. It seems the van operator thought she was picking me up at my home for a trip to the airport and didn't know, I was waiting for a ride home. The ticket agent told me that the wait would become really bad and she recommended that I find other transportation to my home. She said she would flag my reservation for a refund. After I took a taxi home, I sent in a complaint to super shuttle and asked for a refund of the return portion of my money I.E. $51.00 That was on the 17th of October and so far, super shuttle is ignoring me and has not contacted me about this issue even though I have sent additional emails. I would avoid them at all costs and just take your car to the airport or take a taxi. Customer service at this company is really bad.
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