Huge lack of genuine customer service. Employees aren't helpful as they just pass you by without asking if your doing ok. The girl at the register who checked me out wasn't pleasant at all. Ayeesha I think she was called. Anyway, her attitude was quite snobby and her "polite" service seemed almost forced or fixed, like she really didn't want to be nice but had to be. Considering these girls make like $10/hr and no commission they act like they own the place. Nobody is welcoming and I do not want to go back. I'll stick to seohora inside jcp on Grand Canyon. They are MORE than helpful and they truly seem to want to please the customer. Also, the manager of the store is very rude and stuck up as well. I think better leader ship is needed. The only good thing is that I found what I needed, but I had to do it all by myself. Walked around aimlessly for 15 min then gave up and helped mysef.