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About: http://data.yelp.com/Review/id/kll7d3ZxE9zLrP6QaUocbQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-10-26 00:00:00 (xsd:dateTime)
itemReviewed	Odelay Bagel
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	Super excited to try a new locally owned bagel joint. Arriving at Odelay, it's clear that some thought was put into all the design and esthetics. Outside is a large water cooler that is solely there to fill the large dog water bowl below- as a dog person I think that is super rad, +3 points Odelay. Entering the business and you see a beautiful rustic wood wall and other great design elements. As I waited in line, I observed the employee at the counter struggling to get the iPad to accept the credit card payment of the customer ahead of me. For about ten minutes she tried to run the card and it wouldn't take. The customer was clearly getting annoyed (understandably) and I felt bad for the employee, as it's not her fault that the system was buggy. I was trying to send the employee an ESP message to offer the customer a free coffee or comp one of the bagels- something to make up for the very long delay. But nothing. When the customer finally got her order she was clearly unhappy and left the place quickly. I can guarantee that a free coffee or bagel for her would have made a lifelong customer, but I bet she never returns. When it's my turn I order a half dozen bagels and a single serve side of butter. I'm charged $10.84. I pay and don't really think about it, but then realize I just paid $3.00 for a tiny side of butter. That is insane, because that's the price of half dozen and a decent side of cream cheese. So a tiny side of butter is the same price as a large cream cheese here somehow? Getting home- the bagels were better than average, but a bit undercooked. Strangely- there seemed to be a million sesame seeds on each bagel- but none of them wanted to remain on the bagel. Weird. Overall this place is better than Einsteins, but not as good as Chompie's. I highly suggest some front of house training to learn how to fix little mistakes and ensure you don't lose customers. There is a lack of communication between the cashier and prep staff. It seemed as though the employee didn't know what to charge for a tiny butter, so I ended up paying the same price as I would have for a decent sized cream cheese. I wish them all the best, but for me this place is one and done.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Anthony

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