After the outrageous greed displayed by your manager at the Kyrene & Warner store today, I can say definitively that I will never donate another item to Goodwill or step foot in another retail store again. Today, as I was dropping off a TRUCKLOAD of items... a car pulled up, also to donate. A woman got out and asked if she could have a torch lamp that I was dropping off. She explained that she was a teacher and it would work perfectly in her classroom. I said certainty...as she stepped over to get it, a rude gentleman stepped out and said she could not have it. That once it touched the ground, it was Goodwill's!!! I beg to differ...once I leave...itis Goodwill's... and not before. Clearly Goodwill is about the $, and not the meaning of they word they use.