I had a 5 star experience with Aaron. He shampoo'd well and did a very good job on my hair. He took time to get it looking very good. He was nice and had perfect communication skills. Didn't talk to much or to little, focused on my hair and I left very happy. You also can't beat the prices. In NY I paid $50, Park City $40 and here it was only $27 because I bought a bi-weekly membership. I've never seen prices that good for my long wavy hair, so I was super excited that I was pleased enough with my results to get a membership. I've only had Aaron do my hair so I can't comment on every stylist, but I hope they are all as good as him.