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| - First and foremost, I'd like to thank Chris at Cobblestone Auto Spa in Gilbert (2297 South Val Vista Dr.) for explaining all of the various car wash options to me, a first time customer.
I ultimately choose the monthly exterior plan which consists of unlimited car washes each month. Actually, in smaller print, there's a limit of 1 time each day. Wait, doesn't unlimited mean w/o limits? lol! In reality, I seriously can't imagine many customers would do that as it would rapidly break down the wax, clearcoat & ultimately, the paint.
Anyway, back to the deal. "Unlimited" car washes for $15.99 per month, which I felt if I used it once a week, was a pretty descent deal to me. Note: This is set up to be an automatic recurring charge billed to your credit card. This may not appeal to all customers. That said, it's good for me.
Chris placed a sticker/code strip on the inside of my windshield so that the reader/scanner in the special fast pay lane can scan it, which then grants the customer access. I was informed that I can use my monthly membership at all of their locations across the Valley which adds convenience to me. One last thing about Chris, (that guy knows his college football, Hook 'em!) he hooked me up with a complimentary upgraded car wash that I was able to use right away. You rock buddy!
Upon paying, the friendly and knowledgeable cashier, Cassie (I found out she's one of the managers. Aha!) provided me with a detailed brochure that presented a concise overview of the program including simple, no hassle cancellation instructions, should I wish to cancel the program.
The last step of the process was to go out to the large final processing bay where the crew vacuums, finishes the drying process with towels and air hoses (that's what I'm talking about! No more water coming out of the side mirrors and streaking the windows, etc.!) doing the dash & inside glass, etc.
I'll tell you that the crew is efficient, with minimal wasted effort. Well done! They had me do a quick walk around and I was impressed and I'm picky about details. I tipped them and was on my way with our Honda looking spectacular!
A quick shout-out to several people who made a great first impression on me today.....
Chris, the guy that greeted me and fully answered all my questions and was pressure free. Chris, we'll done my fellow college football fan. Thanks again. You're the best! Hook'em Babeee!
Cassie, the friendly and knowledgeable cashier who answered my several additional questions. You're one of the most unassuming & modest managers I've met! Thanks Cassie!
Patrick, in the customer pickup area (the large drying and detailing bay) who exuded courtesy, confidence and efficiency to an extremely high degree. A great guy, thanks Patrick!
To my new friends at Cobblestone Auto Spa in Gilbert.....Hook'em!
PS, I plan on posting some pics of this large and impressive facility in the near future.
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