I rarely EVER leave bad reviews on pages because I understand bad days happen, but after reading another very similar review I know I'm not overreacting. Like one of the other reviewers commented about, this review reflects solely on one of the nurse practitioners--Sandy. I've loved coming here specifically because the nurses and staff have been so kind and sensitive. They were professional but they also knew how to make you feel hopeful about your recovery. But when the nurses that I usually saw left, I had to pick Sandy because of urgency. Her demeanor was cold and she was rushing the visit. I don't even know if she was listening to me because she asked questions I already answered multiple times. If she could have she probably would have told me to suck it up and deal with my problems. Having an autoimmune disease like Ulcerative Colitis is stressful enough, but being treated like you're an inconvenience and your concerns are a waste of time is so disheartening. I left the office and cried in my car because for the first time after leaving that office I felt hopeless. If I decide to come back I will never pick her as my nurse. I don't need to feel worse about myself than I already do :(