We've had really good experiences with this place. The owners and staff are mindful of our dog's anxiety and make sure he has his own blanket and toy in his "room" and also have reported back to me on his eating habits and tried different foods with him (he tends to not eat when he's worked up about being separated from us). They give him a bath and will brush his teeth (optional/extra) and pricing is more than reasonable. The facility smells and looks clean every time I go in there.