I have always gone to Firestone out of convenience since they are two minutes from me. The manager was relocated and the air of this place has changed. I was quoted $900 on a brake job which they brought down to $700 with their "discounts". I went somewhere else for a second opinion and learned that half of what I was told needed to be done-didn't need to be touched. So they either were going to charge me for work not done or parts not put in. Got my brakes fixed at one third the quoted price. Feeling upset that they tried to take advantage of me-possibly because I am a woman. Boo on them.