Pros:
- Nice website
- Very clean salon
- My nails are shaped well
- Polite staff
Cons:
- Cut my cuticles
- Cut my nails too short (didn't say anything because once they're cut, they're cut. there is no point.)
- Polish was bulging at the end of my nails, even after they dried. I removed the polish immediately after I got home.
- A hand massage was listed on their website but did not get one, or even any oil or lotion, so my fingers were extremely dry. I don't need a massage, but I would like to get the services listed.
- Charged me $20 (before tip) even though a basic manicure is listed as $15 both in store and on their website. If there was an additional $5 charge for a matte top coat, I was not made aware of it. I don't mind paying $20 for a basic manicure, what I do mind is the price changing without being told about it.
I just paid the extra and left because I was done and wanted to leave, and I won't be returning.