Stale Cookies. They need to stock less to fill the display and refresh them more often ;(
When you spend 3.50 for a cookie you want it fresh.I am a cookie Monster and only once of the all the times I have been there were the cookies fresh...and I buy several kinds!! I even bought a huge order for my office event and they were all stale. SO ANNOYED. Too bad..after my 3rd visit with stale cookies I have given up :( The rest of the food I have had there is great...just pricey. too bad for the traffic they get you think they wouldnt rob you....and could re fresh their cookies!!