I just changed over from Starbucks to Dunkin Donut and so far it's been pleasant for me. The coffee is always perfect temperature and sweetened just right. The employees were all smiles and had great customer service. But, I am always very kind to others and have a way of receiving positive energy from others. It has a lot to do with the customers attitude as well. Customer service can be tough, people can be ruthless with their down right ugly attitudes.... Over donuts????#wtf... The majority of them probably shouldn't be eating them anyways. There is always other options like bake your own dozen & make your own damn coffee...#keepitsimplestupid.
I should right a blog. .."Dunkin Donuts for Dummies"