Okay, I don't get why there is so much criticism regarding this joint. The minute I walked in I was treated with that southern hospitality that I have learned to expect in Charlotte. So this is not Ruth Chris, however I can say the steak entrees I saw looked amazing, my burger was the best that I have had in a LONG time. Seriously, fresh hand made patty grilled to order and so flavorful! * nom nom nom*. I almost ordered another one. The girls that were work here are not only adorable (think kittens with a ball of yarn), but super sweet and attentive. Bonita was my server tonight and she was anything but mediocre. She dazzled me the minute I sat down. This place is authentic as it gets in terms of "mom and pop" steak houses. I"ll take Carolinas Steak House over the Outback, LoneStar or any other pretentious chain. If you want a great meal and FANTASTIC service, look no further than this quaint little place. And for the critics who think this place has bad service, try finding this kind of (sincere) hospitality in any other joint in the country! Thanks Bonita!