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  • Water heaters. How often do you EVER check yours out? Mine's in a closet in the garage. Forgettable. Until this morning, when I saw a strange rust-colored stain on the floor outside the closet. Checked the heater, and not only was there a little sheen of water, but a nice crust of calcium sediment on the base. Clearly the heater had been leaking for a while. This freaked me out, because water/electric are not a good mix. Last time my old unit died, it caught fire, so needless to say, I was a bit panicky about getting this replaced ASAP. Based on the yelp reviews, I called American Home Water about 11:30AM. Around 1:30PM, Wilson was rolling up with my new heater. Yes, two hours later. On a Friday, no less. Around 3PM, Wilson was rolling out. But, not before giving me my warranty booklet, explaining what's warrantied, showing me how to change the temperature (should I need to boil a body or something, I imagine), explaining how I should drain the tank once a year (no one has EVER mentioned this), putting on new fittings, showing me how to turn it off if there's a problem, throwing a label on the tank, and cleaning up the area as if he was never there (that's not entirely true, because he even cleaned up the water stains from the old unit which were NOT his fault!). Great service, fair price, personable technician. Definitely recommend this contractor!
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