Made a reservation for Friday night but was called by a close friend whose mother had passed away and all plans flew out the window. Unfortunately, I forgot to call the restaurant and tell them I wouldn't be able to make it, which was a faux pas on my part. However, the owner's response was completely out of line and downright harassment. He called me three times and texted me - when I realized and answered the phone, he proceeded to chastise me even after I apologized and told me how terrible I was (his words) and that I will never be welcome at his restaurant again. Ever (his words). I am honestly appalled at this treatment, I understand that you are a small business owner but you are also a human being and simply confirming that I would not be coming would have been enough. You never know what someone is going through and I am absolutely disgusted at the way I was treated. Good luck with your small business, Niall. I hope that you will eventually be able to let go of your anger.