Joined in January and signed up for 4 training sessions. Was given Kerri as my trainer. I got sick for my second session and called her to cancel and asked her to call me to reschedule. Called her 3 times with no response. Called the gym and was given another trainer, Victoria, for the three remaining sessions. Loved Victoria. In May was going over mt monthly bank statement and noticed that I was charged for a 5th session. Called and was told that I needed to tell them in writing that I wanted to cancel the contract at least 30 days in advance. I never was told this at signing and I am now paying for sessions that I don't want. When you sign a contract for 4 sessions it should end at 4 sessions. What a rip off. How much money do they make because they fail to tell you at signing. I would give them 0 stars if that were possible.