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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-11-01 00:00:00 (xsd:dateTime)
itemReviewed	Sweet Melissa
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	I really wanted to give this place a good review. I like the location and I LOVED Max's which was there before them. But I will likely never go there again, unless Max's returns or something else replaces SM. The reason why - well I'll try to explain in less time than it took to get our food (which was at least 45 minutes- I wasn't timing it, but it was a loooooong time). And this was LUNCH on a Sunday and they weren't that crowded. First off -the appearance of this place is great. VEry high ceilings that appear to be copper embossed as you will see in many nice restaurants. Open and airy which is welcoming. The bathrooms are small but seem to be maintained and clean- this is usually a sign of a place that pays attention to details. But if they are looking for advice, here it is: Pay attention to your customers. If there is a 2-year-old and a 5-year-old in a family, offer to bring their food out first instead of having everyone wait and start to think they have been forgotten about. Don't ignore them. Give them some crayons like other restaurants do. Don't make them ask for it after 35 minutes. Here's another idea ... Be friendly!!!! SMILE!! The general vibe I have had here was that they are not about service. They are about appearing to have great food. The food is not great, in my experience. I'm not saying it is impossible to have a good meal here - but generally speaking, there are much better places and I recommend going elsewhere if you care about service. There's one thing that happened that sort of sums up my experience at Sweet Melissa ... a guy with a tie (I assume the manager?) came up and asked how everything was. I told him that both times we've been here, the food took too long and I could swear they had forgotten about us ... What did he do? NOTHING!!! He never came back!, never apologized, never comp'd us anything. I've never had that happen anywhere. I wasn't looking for a free meal, I was looking for them to show that they wanted me to come back. Apparently they didn't.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Tate

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