VERY UPSET! I have issues with my bike (1987 Ninja) and needed an estimate. The manager Shawn told me to drop the bike off after telling him it was a 1987 Ninja several times to see what the problem is and take care of it for me. The bike broke down on the way. So I had a local shop "attempt" to fix it. They screwed me over $200 and the bike is still not running right. I talked to Bikers Bay again today, just to have a rude guy tell me the manager Shawn will not work on a bike that is older than 1990. I went over my bad experience with the other local shop and my situation again. He said he could NOT help me. I also waiting on hold to talk to Shawn since he is the person who told me to bring him the bike int he first place. Nobody answered! Very upset and will NOT recommend this place. I am out $200, still do not have a running bike and nobody seems to help me! UGH!