People make mistakes. Places make mistakes. And sometimes, there's just a miscommunication. But, it's what happens next that's important. So, kudos to Peter in Seasonal for sticking with me after he clocked out. Thanks to Brad for understanding that I just wanted to find an amicable solution. And, sorry to Luis in Customer Service for having to deal with the other Lowes. They aren't all equal and I like the one I keep going to.