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  • Went to the store July 15th 2017 at 9:20. I had the worst customer service from a short female server the absolute worst experience I've ever had from there. I went in looking to get take out. I was debating whether I should get a poutine or chicken wings (half a dozen) so I just asked how big the chicken wings were because I've never had wings just pizza from that place. She seemed very annoyed to stop texting and get off her cell to answer me. She replied "I don't know they're chicken wings" she than walked off around the pillar to the bar and started complaining to her co worker and other customers. "Some idiot just asked how big the chicken wings are, wtf they're chicken wings how the f**k am I supposed to know, they're f**king chicken wings". I than confronted her about her complaining about my simple question. I told her she didn't have to be rude and complain about such a simple question or to even swear about it. All I got back was "wtvr sorry". It even looked as if the manager on duty witnessed what happened and did not say anything to his hostess. I work in customer service in food and beverage, by far that is one of the worst experience I've had or read about in email complaints at work about customer experience. Not only was there bad service in front of a manager, there were also numerous food safety violations, cases of can pop and food products directly on the floor not 6 inches off the floor beside the sink, staff eating in the kitchen of top of food prep table and grill. All this visible at the first point of interaction. Clearly they need to have a random food safety audit to see if they're complying food safety regulations.
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