I've given this location multiple chances before writing this review, tonight was their third and last chance. The customer service is awful, they're overpriced, and the food is just okay. The three times I've been there I've always felt rushed when ordering. They always assume they know what meat I want and never give you a chance to let them know what sauce or cheese you'd like on your smothered burrito. It's an experience that I will never spend $14 on again.
Might I add that they all join in on a not so pleasant song when you order double meat. Are you serious?! You're going to put your customers on blast for ordering more meat? Why not sing a song about extra veggies so your customers would think you're supporting healthier lifestyle choices. Don't get me wrong, extra meat is delicious, but is the singing necessary? They're not fooling anyone that they're jolly let alone that they like their jobs.
If this review doesn't convince you not to waste your time visiting this location, at least try their horchata; the only consistently good thing about this place.