Talk about going the extra mile. I sent the owner (Chad) some clipart that he couldn't use and had to redo. He added detail to some of it when he redid it, and it looks fantastic. He charged me what I consider to be a very fair price. I placed my first re-order yesterday, and since he kept my designs on file, I know that my second order will come out as well as the first. I love supporting a local business (8 miles from home), and I especially love supporting a local business that does great work.