In the past year this Company has trended down in overall service. A recent sedan picking me up on advance reservation, had a defective rear passenger window and marginal air conditioning. The driver seemed new and stopped the car to call dispatch regarding a low fuel gauge. No one seemed to know if the car had a faulty gauge or was truly empty. As the outside temperature hit 105 , I was uneasy being faced with possible out of gas scenario in afternoon traffic. We made it to my drop off, but it's just
Not in the very good ranking anymore.