I've been to another Ulta and had decent service there. However, my visit to this location left a lot to be desired. I don't recall being greeted when I first arrived. I managed to walk around the store 3 times for my item and was *never* approached and asked if I could be helped. They were not terribly busy and I saw no less than 4 employees standing around and gabbing. I eventually went out to my car to give them a phone call to ask about my particular item. When I walked back in, the cashier was the first employee to acknowledge my presence. I finally found the item that I was looking for when a member of the sales staff finally approached me to see if I was finding everything ok. I asked for a few suggestions which she was kind enough to assist me with. Overall, I tend to find things myself but this staff is severely lacking.