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  • There seem to be a lot of negative reviews, but I suppose that's natural for a repair shop. My particular experience was excellent with this location! My daughter's Jeep overheated late one afternoon. By the time I figured out it was going to be more than a roadside repair it was after 5PM. I wasn't sure of our finances at that particular moment and I knew AAMCO had several payment options so I called the shop thinking I would get a recording telling me when they were opening the next day. To my surprise someone answered! I explained the situation and the person (Ricardo) said that the shop was closed, but offered to send a tow truck to get the Jeep that evening and take it to their shop. If they performed the repairs the tow would be free. That was a huge relief to say the least. Ricardo called me first thing the next day saying they had the vehicle in the bay and would keep me updated as they diagnosed. Turned out it was what I was suspecting, a bad water pump. He quoted me a price and detailed all the work they would be doing. He also explained all of the financing options to me. So far so good. Being a skeptic, I was expecting the next call to be the good ole 'we found another problem...' conversation. We did, but the problem was unrelated and relatively minor in the grand scheme of things. Ricardo quoted me a price on that repair as well, and knocked off some of the labor because some of the tasks were redundant for this repair. They quoted me a final price for all of the work and I agreed to have them fix it all. Work was done when they said it would be done. When I picked up the vehicle all of the old parts were there for me to inspect which I appreciate. Overall it was a very good experience. Nobody enjoys car repairs. They are painful and expensive, but I felt like I was dealing with an honest and up front repair shop with a fair price. Staff was courteous and professional, and Ricardo definitely went out of his way to make this as painless as could be. Highly recommended!
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