Scott called me within an hour and scheduled non-emergency appt in 2 days. Plumber called and also received a text when he was on his away and arrived during the 4 hr appt window. Gave me the bad news that it was going to be $650. That was about double what I was expecting. This was my only complaint as this seemed really high to me but I had another plumber not show up twice for appointments so what was I supposed to do. I needed to get it done. I do know he had to cut drain line, hot and cold water line and softener line to put new box in. There was some work to be done.
Mike was a nice guy and listened to my stories so he can't be too bad. The repair was done professionally and he cleaned up when he was done. They may not be the cheapest plumber but do a good job. I will consider using them again on future jobs.