Bad customer service!!! My family of 3 went in at 6:30 tonight and was told by the waitress that they were booked until 8 pm and will not serve us because we didn't have reservations. I called and spoke to the same lady 15 minutes earlier but wasn't told that reservations were needed.
There were only 3 groups eating in the restaurant and at least 7 vacant tables. We requested if we could just order churros but the same waitress and the counter person said that they're too busy. Too busy with just 3 tables???
My wife asked to speak to a Manager and again was told that they too were busy. Even a churros takeout would have to wait until after 8 pm and they're not even sure if they can make it for us. I felt bad for my son who just wanted churros but all the restaurant staff made us feel discriminated and unwanted.