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  • I'd give it zero stars if I could. What a sh*thole this place has become. I was here several months ago, and ordered some kind of shrimp entree, with extra shrimp and extra veg. Got it home - and NO SHRIMP. I called, and they offered me some free food the next time...which did me no good, wanting to eat what dinner I had in front of me. I refused their offer. I told myself I'd give them one more try. Ordered 2 entrees and an appetizer online this morning for an 11:30am pickup. Got there at 11:28, to be told they had no broccoli or snap peas for either entrees. I was offered the option of mushrooms, scallions or onion. Really??? The 'kid' working my order said she just had to bag it up, and it would be ready. At 11:45 - 15 minutes later - I finally went back to the register and asked someone else where my order was. It was sitting in a bag, that had been sitting there pretty much the whole time. I only figured it out, because people that had come in behind me, were being given their orders. WHO did they think the bag belonged to??? No one EVER paged my name. I was a mere 10 feet away, so I think I would have heard my named called. Never again for this 'chain'. Do yourselves a favor and go to China Chili over on 3rd St and Osborn.
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