I have been an irregular customer at this location for over five years. Customer service hit or miss however most drive thru orders are incorrect. Today the incorrect food was passed thru my window once again. I tried to use the drive thru in the interest of time; only to once again be disappointed. Ruby who I could not understand gave me not one thing I ordered correctly. I did however get chicken tenders and chicken wings however they came in the spicy Nashville flavor which was more expensive and not tasty at all. I will once again frequent the KFC on West Charleston until new management or new employees take their job seriously. This location is holding on by a thread. Please Management work on Customer Service and accuracy of orders. Check number 2739.