The food was good but I'm just so disappointed by the service that it ruined my experience. I ordered the oxtail pho. I didn't realize there was a small and large. As I was eating I was thinking to myself "wow, this portion is huge! I'll def comment that on yelp for them". I couldn't finish it at all.
And then I got the bill and was charged for a large pho. I went online to look at their menu and noticed the size differences. When a server (a different lady from the one who took my order) came to pickup my credit card I let her know that I wasn't aware of the sizes and the waitress never asked me if I wanted a small or large. I'm a petite 4'11" woman and I weight 105 lbs....why would the waitress automatically assume I wanted a large? So they make more money? I told her I didn't mind paying for it but the fact that the waitress never even asked me and assumed large was what upset me.
Here comes the worst part; her response was....."ok well next time you come, you have to say you want small because we are not going to ask the customer. You have to tell us."
No sense of hospitality in this place. #smh