This is a chain - if you want to know about the chain read other reviews.
Secret things you can order: (not at all secret)
1) Mayonnaise on both sides of your sub. You will catch some of the employees doing this for their own subs, it adds calories but I love the mayo here so it is time to cheat on your diet;
2) on the side. Get everything wet on the side. Jersey Mike's runs sloppy wet for those of us who like the works. You can ask for your oil, vinegar, sport peppers, banana peppers, and any other sauces on the side. You will get plenty for your sub and you can smear or dip them as needed to keep your sub from being a wet mess.
3) hot colds. You can ask that they heat up some of your meats, they don't always do this but if you want your turkey hot they can heat it up the same as they make the big kahuna.
What I don't like is that if you don't get things on the side these subs tend to run wet. I wish they could salad spin the pickles and lettuce before they put them on the sub. I don't like the mayonnaise and melange of whatever else is on my sub running down to my wrist because of all the water, brine, vinegar, etc. that peculates through the sandwich.
I have never had an improperly made sub from this location - that is something you can rely on.