We went to the Peoria store and found these cute little Frozen Cameras. They only had two so we left with those. While we were driving we decided to check out another party city and ended up at this location. We went in just for the cameras and found the carousel holder for them (just like in the other store) We didn't find any Frozen cameras. They had Disney princesses, Minnie mouse, Sophia... everything but Frozen. So I went up to the counter to ask if they had any in the back. I showed Daryl the camera we had bought from the first Party City. He just said that whatever they had would be on the frozen isle. (which isn't where it was at the first store, and we had already looked there too). He was very unhelpful.
We started to walk out without any cameras. But I decided to go back in and see if they could look it up on the computers inventory, the way the first store had. (The first store said they were getting them in on Wednesday, but since we don't live near phoenix we wouldn't be in town... we live two hours from phoenix in a small town) Anyway, Daryl was still standing there, and I was hoping to get helped by the first lady who seemed friendly and helpful. But Daryl stopped us and I asked if he could look it up and I explained that we had just driven from the Peoria store. To which he asked if we had the store call to see if they had any. I told him we didn't think of that until after we were already on the road. He once again told me that anything they had would be in the frozen section. I wonder what he would have said if we had the other store call. The same thing? Whatever we have is on the shelf. Since he was of no help whatsoever to a customer standing in front of him, how much help would he be to someone who called from across town????
I asked him if he could look in the computers inventory and he basically said no. He said over and over again anything they have would be in the frozen department. I guess they have no back room whatsoever. Every single item is already on the shelves. Obviously he couldn't take the time to help us look for a single item for two seconds or to take the time to look on the computer. Nor did he offer to call any other stores to see if they had them. So we left without the cameras. I'm pretty sure I can't order them online because I have looked before and I didn't see them.
Anyway, we will not be returning to this store thanks to Daryl and his poor costumer service.