I was really impressed. I believe the man's name was Mike ( he did the work a few weeks ago). He came out and installed a chandelier in my bathroom. The kicker was that I needed a trim peice to go over the wall/box in the ceiling. This man went to lowes and picked out the perfect one and chandelier light bulbs. Also he informed me prior to the install that the ight bulbs i needed were from france and would have to be specially ordered. I had him do the install anyway. For everything it was $120 and what a nice guy. The next day I got a call from him that he found adapters for the bulbs so that I wouldn't have to order bulbs from france. He came by & put them in and the charge was miniscule. Very Happy w/ my chandelier that I have waited a decade to put up.