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  • Went here on Friday because they were having a great deal on some skillets I have been looking at. I had gone to Sur la Table earlier in the day for another item and my experiences at these two places were quite different. Everyone here was very nice and quickly asked if I needed any help as I was browsing which was great. However, whenever I asked a specific question they had little to no knowledge of a good answer. Anything from "I think this is priced wrong" to "Do you know the difference between this style pan and that?" each question was met with fumbling around for words or them needing to ask a manager... and I thought I was asking pretty simple questions. The selection here is great for specialty items, but if you are going here for pots, pans or knives my experience with the three different people that I spoke with was that they knew very little about the products they sold and had zero hands on experience with them. Very nice people... just wouldn't feel comfortable buying anything off their recommendations and will look elsewhere to buy my equipment.
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