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| - I have lived and dined in Vegas for over 10 years now, and I have never experienced such a complete joke of an experience as I had when dining here. I don't believe for an instant that I can adequately convey how disappointed I was or how many horrible attributes this place has. The nightmares started when we first sat down and didn't stop until we were out the door, and unfortunately there was a long gap of culinary torture in between.
Most of all, this restaurant is the epitome of a "tourist trap." It features an extensive yet grossly overpriced menu and a service staff that was obviously hired based on looks rather than on ability - the two main "tourist trap" requirements.
The atmosphere is unlike any place you've ever been, but that's not necessarily a good thing. It's different because nobody in their right mind would ever build a restaurant like this. Loud, overpowering music and movie tracks that keep you from being able to have a conversation (and likely designed to also keep diners from being able to complain about the food) combine with disco lights and uncomfortable chairs to make sure there's no way anyone could ever experience a moment of peace while dining. It's like trying to eat in the middle of a dance floor of a Vegas club, except that people on the dance floor would notice you more than the staff at Martoranos does.
Incredibly slow service, requests that went unanswered, one entree served cold and another served only half-cooked (pasta too, not meat) and all the while an unbearable atmosphere that made us all want to jump up and leave at a dead run. We should have, because when the bill arrived it was completely outrageous even after they took off the half-cooked spaghetti.
If you go, bring earplugs, aspirin, dark glasses, $200 more than you would expect to spend on any meal, a microwave or warming plate, an air horn (to get the attention of the staff or the person across the table from you) and, most of all, bring a whole heck of a lot of patience.
I love the Rio and everyone and every place in it, or at least I did until they put this dump in. Let's hope people start realizing it for what it is and the Rio replaces it with a real restaurant that's not run by an egocentric maniac who thinks that people want everything his way. Don't believe me? Look at the menu carefully (both comments and prices) then ask to walk through the "dining" area before you agree to sit down. I wish we had.
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