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| - I adore Mexican food. I'm not Mexican, but it's my favorite food to eat and really the only food I have a serious craving for.
I grew up eating well because both of my parents were from the South and were great cooks. I think my Mexican food addiction developed because my parents prepared delicious barbecue, fried chicken, steak, mashed potatoes, macaroni, ham, pies, cakes, etc, but I ate Mexican food "only every now and then" through our Mexican friends and neighbors who lived on both sides of us in Orange County.
I have been ordering take-out at this Fausto's for approximately 9 years. I don't care if they raise their prices. I don't understand why that bothers anyone. Prices rise. It's a fact of life.
I have also never had one problem with this restaurant. I always order from Fausto's (or any fast-food chain) during a decent earlier hour, during somewhat busier times when the food is fresh and hot. I have my few favorite dishes and have never had a bad meal. I'm also prepared to order. I don't stand at the counter, asking the cashier a dozen questions about the food or what I should buy. He is not a waiter, and other customers are usually lining up. Besides, anyone can find answers and see food photos right here on Yelp.
In addition, I have NEVER had a problem with the woman at the counter. Surprised? I go to Fausto's regularly and I don't personally know her--or any of the workers. I'm just ordering my food. The pretty lady has never acted rudely toward me. I don't get twisted out of shape because the workers are not smiling and joking and "doing a song and dance" with me. I get in and get out. I don't care about the petty stuff that some folks are complaining about. And if I had a problem, I would not make a scene. I might call them later or talk to someone when other customers are not around.
What irritates me about a lot of the customers at Fausto's is when they DO NOT TIP. So, this isn't a big restaurant, but it's also not a drive-thru. And Fausto's food sure beats Taco Bell any day. It's a tiny kitchen to work in, but those workers HUSTLE to get the orders fulfilled. They probably get depressed when they see their tips at the end of the day. I see many people ordering A LOT of food at Fausto's. They don't look poor to me. Why do they not leave a little tip? I bet you most of those folks wouldn't think twice about walking thru a casino to a buffet, stopping along the way, and carelessly wasting $5 in a losing slot machine. What is a dollar? Seriously, folks!
There is a bakery in quaint downtown Henderson that basically "tells" its customers to tip, and I bet that place takes in good tips for donuts, cakes, cookies, etc. It's just a bakery! Fausto's is food. Good, substantial Mexican food for your belly.
If Fausto's was closing at midnight and I walked in at that late hour while they were cleaning up, storing and tossing out food, and preparing to leave, I would have apologized profusely and shown a lot of gratitude and left them the most "generous tip" I could afford. That is exactly what I would have done.
I'll bet that many customers have given Fausto's workers a lot of headaches, but they never leave the workers a tip. It's not nice to do that here in the Las Vegas area. I can't name anybody, nor would I, but it seems like people are so greedy--yet cheap! We should all know better and do better.
As for me, well, I'm just so thankful that I have found such decent Mexican fast food closer to my home in Henderson.
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