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  • Yep, I've found the elusive unicorn - an honest mechanic in this town. Zip Zap auto appears to be family owned and all of my interactions were with Victor. The waiting area is great. They have a keurig coffee machine with an array of k cups to choose from, tea, bottled water, and ice cream. I brought my car in because my tail lights were not working. 15 minutes later I was informed it was a break pedal switch and he went over the estimate explaining the charges to me. He said they needed to get the part and to come back in a couple of hours. I brought my car back and they were all set to work on it. Well, it turns out it wasn't the break light switch but an electrical problem. What was initially thought to be a 20 minute job, turned into close to 3 hours as they spent time trying to find the short until finally deciding to replace the wire altogether. Victor was apologetic and even offered to let me use their car if needed. I was in no big rush, so I just popped over to Taco Bell across the parking lot for lunch. An hour or so later, the problem was solved. He stuck by his original estimate even though there was roughly $300 additional worth of work and repairs. I was very appreciative of the fact that he didn't try to pull a bait and switch. He honored his original estimate even after it was determined the problem was more complex than initially thought. This shop has my business for all future repairs. They are a skilled shop who operates an honest business.
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