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  • We emailed and made an appointment to test drive a car on Saturday. We walked in, and there was 3 reps and one customer standing at the counter. It took about a good 10 minutes before anyone even greeted us. We actually had to walk up to some guy who was sitting at his desk. We had him page Mike, as that is who we had the appointment with. So about 10-15 minutes after that comes walking in Andy. We tell him we are there to test drive the Ford Escape. He says, "You ARE buying a car today right ?" I said I didn't know, because I wanted to test drive it. I mean who buys a car without seeing, and test driving it first. So then he states, "Well, that's what we do here, is sell cars. I am pretty busy in the finance department, and I don't have time if you are not buying a car today." This attitude was uncalled for, and so unprofessional that we walked out. We drove across the street, and bought a brand new car. We did tell our representative at the new dealership to take Andy out for lunch, since he was the one who made our decision to go to another dealership. Worst place ever!
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