If I could give this business negative stars I would. Through my warranty company they scheduled an appointment for the business to contact me in regards to fixing my 50" television. They did not call on the specified date, I had to contact them to see when they would be able to come out. Finally scheduled and the day of the appointment a very old gentleman came out and reeked of smoke. My television did not display the problem right on the spot but you would think that he would at least look at the tv to figure out what was wrong with it. He didn't and instead directed me to take a video when the problem happens and send it to them by email which I did 2 days later. I have since gone back and forth with them and still no progress after two weeks and to make a long story short they informed my warranty company that they don't see the problem when clearly the video shows a problem with the tv. Unprofessional, not consistent, doesn't return phone calls and the technician did not appear to be competent.