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  • Deserve 0 stars for worst customer service employee! PAM is very rude. She was not helpful and she should not be working in customer service. I made a $400 purchase last week, and needed to return 4 of those items. I had my original receipt and she refused to give me full price for them because they were "seasonal" items (3 bags of plastic Easter eggs and one baby hat- which was technically not seasonal on the categorized receipt, it was a baby item) She kept refusing to give me full credit so I asked for her manager. She kindly gave me full credit just for the hat. The whole time, PAM was very argumentative and disrespectful. I then called corporate. I was livid. And they said "As long as it's within 90 days of purchase, I get a FULL refund!!" Soo to make a long story short; I'm going back, getting my FULL refund for those eggs! Total of $12 for something that could have been quick and easy, it definitely wasn't :( And I shop there at least twice a week, get my prescriptions filled there and even buy some of my groceries. Never once had a problem with the store or employees until tonight. I think it was just Pam!
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