| rev:text
| - First the good: nice atmosphere and reasonably tasty sushi. The valentine roll was clever, the salmon nigiri was tasty, and the mackerel nigiri was quite good (not as pickled as some places - nice change up). The quality of the other fish was fine; I wish they used the crab/mayo mix in the rainbow roll, instead of just stuffing krab stick in there.
Ok. Now to the rest. Short version: My boyfriend never got his meal.
Long version: The boy and I started our quest for a new sushi/japanese joint last night and good Yelp reviews, I Sushi was first on our list to try. We arrived, were promptly seated at a normal table and after exploring the menu we ordered: vegetable tempura as an appetizer, I got some rolls & nigiri, and the boy ordered teppan chicken, which came with soup & salad.
The boy thought teppan chicken was just a new style or sauce, not realizing it was chicken cooked on the teppan tables (of which there were 10 or so). His bad for ordering it BUT... the waitress didn't say anything like "Oh, that's not something you can order here" or even "Just so you know, that's cooked on the teppan tables so there will be a wait for your food." Nothing. Just 'Ok'.
We get our tempura. It's fine. The batter was nice & light, but the veggies lacked flavor. The exception was the onion. That was really good.
One of my rolls comes out. Then the other. Then the nigiri. The boy still hasn't even gotten his soup or salad. But, we're patient so, when the waitress comes by the first time and asks if everything is OK, we say "Sure."
The 2nd time she comes by we ask if his meal is ever coming out. She looks startled, says "Oh, yes." and heads back to the kitchen.
The third time she comes by (I'm now halfway through my sushi), we ask again if he's ever getting his food. She, again, looks startled and goes back to the kitchen. The hostess comes by to ask how things are so we tell her we're still waiting on his meal, too. She doesn't know how to handle this, looks uncomfortable while apologizing a number of times before heading to the hostess stand. (I.e. does nothing.)
The boy, meanwhile, is facing the kitchen and says there is a lot of activity and that people keep poking their faces out the door looking at him. I predict that it's not long before they come out ask us just what it was you ordered again.
A short while later... a plate of tempura vegetables comes out. We send it back and the waitress comes out: what did you order again? The boy reminds her. Again her reply is "ok".
A chef comes out and explains that what the boy ordered wasn't kitchen food, it has to be cooked on the teppan table and he'll do it... he'll cook it up and serve it to us. (Oh, you're too kind - why didn't the waitress tell us of the problem at the outset!?) We try to tell him to not bother, but he doesn't seem to understand so I just say 'that'll be fine' and he goes off to prepare.
The people at the table where they're going to cook the boy's meal get salads. The boy doesn't get anything.
More time passes... probably 10 minutes. Nothing. Still no soup, no salad & nothing resembling "oh crud, we need to get this guy his food and make this right" activity. I'm now done with my food.
We flag the waitress down and ask her to just remove his order & bring a box for my leftovers. We're done. She does.
Now - intrepid reader who has made it this far - if you were in a restaurant that had so thoroughly botched your night, you'd expect them to do a little something to make it right, no? Take of the appetizer, maybe? Or perhaps the drinks ($3 for an iced tea, BTW?!)?
Nope. Nothing. We pay and walk out to a chorus of "thank yous" from the waitress who failed to place our order, the chef who failed to cook it, and the hostess who did nothing to make our situation right. Not an ounce of recognition from any of them that they had royally screwed up.
And no. They weren't busy. There were several open tables, open teppan tables, and open sushi bar seats. They were just incompetent. I might go back for cheap sushi some night after work (since I work at the giant corporation just down the road from them), but not for a meal.
What'd the boy do for food? We went to Culver's. They actually deliver the food their customers order.
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