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  • I love Starbucks as it is my number one coffee shop! However on this visit I was very very displeased. As I walked in the shop I was not greeted just mirley looked at. When I stood at the register to place my order no one was there except for the 4 employees that continued to carry their conversation behind the counter. After saying excues me I was told to hold on as they continued to talk about what they are going to do for the fourth of July. Once an employee finally came to the register the gentleman just stared at me. I laughed in akwardness stating " oh, are you ready for me" and the employee replied " ugh well yeah". I just ignored the rudeness thinking this employee was just having a bad day. I continued to order my favorite drink which is a green tea latte with soy. After I ordered and heard my name being called to pick up my drink I politely asked the employee handing me my drink for two extra scoops of matcha powder as the one I received was extremely lighter than usual.She immediately grabbed my drink from my hands and rolled her eyes. Once she was done putting the matcha powder in my drink she called my name and spilt my drink all over the counter as well as someone else drink and once she notices she spilt the drink all she did was put the lid back on it and left all of the spilt drink on the side of my cup, didn't bother to say sorry and did not fill up the rest of my drink. I was so speechless I couldn't even say anything I just walked out. I will never ever be back to this Starbucks again!
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