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  • Horrible doctor's office. If you are looking for a compassionate office that cares about your health more than money do not go here. I had to change insurance in the middle the pregnancy. So I asked the office which insurance I should get so I could continue my care at their office. They told me they would accept Bluecross Blueshield. At my first appointment with that insurance I was told they did not accept it and that my only option was to pay them out of pocket b/ no other OBGYNs in Las Vegas or Henderson accepted my insurance, but the hospital I had choosen to deliver at would so my hospital charges would be covered. Luckily, I called my insurance company and they informed that were lots of OBGYNs that took my insurance, but the hospital Dr. Feng's office said would accept my insurance would not. So had I listened to them I would have paid for my entire pregnancy out of pocket. My last time in their office I asked for the deposit I made on my c-section back. They told me it would have to be mailed. After a year I called them b/ I had never received it. They sent my a check for a third of what I had paid. When I called to ask why I was told they had taken out my copays for the appointments I had at their office even though I had paid copays before every appointment b/ the doctor will not see you if you don't pay your copay before your appointment. I told them I was really upset and this didn't seem right especially since this whole problem was caused by their office telling me to get an insurance they didn't accept. She began to talk over me and said that their policy is not to help patients with insurance at all. So if a pregnant patient needs to change insurance in the middle of their pregnancy and asks them for help in choosing an insurance they will accept so they can continue their care at the same office they are suppose to refuse to help that patient. They will not tell them which insurance they will or will not take. The woman I spoke to actually said "I understand this policy is cruel, but it is our policy."
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