Really?? Simple request, cut the sides short and the top half of what it is on top. I ended up with my head shaved. I paid $15 and did not tip, she did say "O sorry". I called when I got home to voice my frustration politely and got the same response over the phone " O sorry to hear that have a nice day" This is the second time I have been to this location and was not happy with the results. I DO NOT recommend this place to anyone!!