I used to go here every so often. Last fall, I took my six-year-old daughter with me as a special treat, since they offer a kids' manicure. They took her to the complete opposite side of the salon, where she was all by herself with a male technician. I asked if we could sit together and they got huffy with me-- I had to insist. So... that was the last time I darkened their door. I will say (in the interest of fairness) that it did always seem clean to me, and walking in was never a problem.