HIGH PRESSURE sales pitch and if you don't buy you are looked down upon and told, "Well, it's your face" as though you are missing out on a nice complexion for not purchasing. The price went from $399 EACH product to $299 for everything then to $99 for a serum. Don't be stupid like me and take the sample the girl was handing out ( a TINY packet of lotion or something ) and believe her when she says you will get a FREE facial. Just keep walking.