| rev:text
| - Not the worst overall experience I've had in my life, but not so great either....
Lets get some pros out of the way: Booking online was easy. The agent was friendly. So was the lady checking the paperwork as you leave the lot. They did have one car for me in the class I rented (better than none). Had some car trouble, and the customer service related to that was pretty good. It sure was cheap for the class of car I rented (Dodge Charger, $140 for 4 days with taxes.
Now, for the whole story (but no ending yet, still here in Vegas)---
Arrival at LAS... all travelers renting a car take a bus from LAS to a rental car center. FOX does not have a spot here... nope, now you have to take another bus (another 10-15 minute ride AFTER a 10 minute wait for said bus).... Ok, now, arrival at the FOX rental.... about 15 people in line, at 0900, and only 2 employees manning the desk.... About 20-30 more minutes in line.... After another 10 minutes waiting for my attendant to figure out what was wrong with her computer, we move to another computer, and a few minutes later I go out to choose my car. All the cars are dirty, outside and inside. All cars have about 50-60K miles on them.... Ok, so I choose a white Dodge Charger, 55K miles. I think they only vacuum the cars, lots of stains, filthy windows/windshield, carpet/upholstery stains, and a dirty dented exterior. Anyways, seems to drive ok. Now, the first evening of the rental... driving down 215 on the way to dinner with some friends, I hear a funny noise, blown tire??? Nope, some plastic pan has torn from the bottom of the car, and is scraping the pavement at higher speeds, slowing to 15mph in the shoulder does the trick, getting me to my destination.. Call FOX, waited about 15 minutes on hold for a representitive, I explain the situation to her, and she asks me a few times to return the car to them, I tell her no way, a few times, as I am about 15 miles away, and can only drive 15mph. I just refuse...... This is the only good part.... as soon as we were done with our dinner they had brought me a replacement vehicle, an upgrade, Chrysler 300... nice car, but I could copy and paste the description of the Charger here.... dirty, dirty, dented, ditry.... My trip to see friends in Vegas ends tomorrow, when I will return the car... hopefully that goes smoothly... we'll see. Now, I did save about $50 on the 4d rental, and got a Charger instead of a Pontiac g6 or something similair... but was it worth the savings and the upgrade for the hassle and filth? You decide, as for my opinion, see my rating. Sorry FOX.
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