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| - I have been coming to Cartel for the better part of 3 years, living a 5 minute walk or so from the shop. I'm usually here 3 + times per week. They have the best roasts and steeped coffee of any coffee shop I've been to, anywhere, hands down. The coffee is purchased by the owner and roasted in house, and when they run out of a bean, its gone, so if you find a variety you really like stock up as much as possible! The coffee is super fresh and it shows. At any one time they have 5-6 beans available, and you can have them prepared with a variety of methods including pour over and aeropress.
I would say the espresso drinks are good, although not quite as good as the brewed coffee. The espresso by itself tends to be sour and really needs to be paired with milk to take the edge off.
Customer service has improved over the past 3 years, enough that I have noticed. I think there has been some turnover in staff, where some of departed staff members would straight up ignore customers for several minutes while chatting with friends, the ones I see now are friendly and knowledgeable. When it is busy it can take 20+ minutes to get your drink, especially if you ordered freshly brewed coffee.
The clientele is hilariously hipster, with flannel, facial hair, and apple computers being almost mandatory, but that doesn't change the quality of the coffee!
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