My 5 sisters and I shared three rooms here and had the worst experience. The hotel is remodeling and there was plastic sheeting everywhere, very reminiscent of The Shining. The carpets were filthy and black water ran off our feet when we showered. The shower in one of the rooms leaked into the room below and my sisters were told not to take any more shower until maintenance could take a look. This was in the morning when we were trying to make it to a 9:00 event and only one sister had showered. So she had to shower in my room, making us run late and miss our event! We got in late that night and found that my room hadn't even been cleaned. The night clerk brought us clean towels but stated that he couldn't help us with our request for a free night because of all the trouble. The next morning we were told that they could not give us a free night or even a discount because we had booked through Expedia. This was not true, we booked through hotels.com and paid the hotel directly when we got there. That morning my sisters were locked out of their room for about 1/2 an hour while maintenance tried to get the door open. They finally did but this delayed my sisters from leaving on their 12-hour car ride home.
I am COMPLETELY DISGUSTED that our stay was so bungled and they would not do anything to make it right! Stay at your own risk because they sure as heck don't care about having return customers.