I can't comment on the doctor's because we never saw one. I called in the morning to see if my 6 year old daughter could be seen today. The reception said that the doctors visits are between 4pm and 11pm. I was concerned that the doctor would come after 10pm when my daughter would be asleep. The receptionist seemed impatient with me and wasn't able to offer any reassurance as to what time the visit would be scheduled. I understand that the doctor most likely would schedule his visits according to location but waking a sick little girl at 11pm seems unacceptable to me. I doubt I would use this service again.